Reference

Terms That Cover Your Account on 035bd

These terms set out what you agree to when you open and use an account on 035bd, including how deposits through bKash, Nagad, and Rocket are handled and what rules apply.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal and verification conditionsAccount suspension and closureApplicable law and eligible regions
035bd Terms That Cover Your Account on 035bd
HOW WE OPERATE

How 035bd Handles Your Account Under These Terms

We apply these terms consistently across all accounts. Account security, transaction records, and your rights under these terms are things we take seriously — here is how each area works in practice.

Account Security

Your account is protected by login verification. If you suspect unauthorised access, notify us immediately through live chat so we can lock the account and review recent transactions.

Transaction Records

Every deposit and withdrawal — whether via bKash, Nagad, or Rocket — is logged against your account. You can view your full transaction history inside the account wallet section.

Term Updates and Notice

When we update these terms, we post the revised version on this page with a note of the change date. We may also send an account notification for material changes.

Requesting Account Changes

To request amendments to your account details, close your account, or query a restriction, contact support via live chat or email with your account reference ready.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account or a transaction made via bKash, Nagad, or Rocket, our support team can help. Reach us through the channels below. We aim to respond to account and terms queries as quickly as the volume of requests allows.

Team online

Live Chat

Open the chat widget from your account dashboard for direct help with terms queries, account status, or wallet verification questions.

Email Support

Send a detailed message about your terms concern or account dispute to our support address found in the help section of your account.

Account Help Centre

The help centre inside your account covers common terms questions, deposit rules for bKash and Nagad, and withdrawal verification steps.

Answers to Common Questions About These Terms

These are the questions we hear most often about how our terms apply. If yours is not covered here, reach out through live chat or the help centre in your account.

Yes. All transactions — including bKash, Nagad, and Rocket deposits and withdrawals — are covered by these terms. The payment rail does not change the rules that apply to your account.

We can update terms at any time, but we post changes on this page and may send an account notification for significant updates. Continued account use after changes means you accept them.

If we find a breach, we may suspend or close your account and withhold any related funds pending review. You will be notified and can raise a dispute through our support channels.

Eligibility depends on your local law and the regions we currently support. These terms do not override local law. If access is restricted in your area, these terms do not grant additional rights.

Contact our support team via live chat or email with your account reference. We will process the closure request, settle any pending transactions, and confirm the outcome to you.

Accounts with balances that remain unused for an extended period may be subject to dormancy conditions. The exact conditions are shown in your account settings under wallet terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.